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Wheel Chair:
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A chair mounted on big wheels for the use of a sick or disabled person.
Waiting Time:
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The amount of time customers stay before their call reaches an agent, an Interactive Voice Processor (IVP), or an Voice Response Unit (VRU).
World Travel Guide:
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It is a yearly publication that provides detailed information on the majority every country in the world, with entries on currency, transportation, climate, visa and passport requirements, sightseeing opportunities, etc.
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